FAQ

Where are the instructions?

Ingredients are printed on each card. The full method is in the step-by-step video linked from the card's QR code.

Do I need an app?

No – your phone's camera opens the QR code.

Can I see the recipes before I buy?

Yes – all 50 cards are on The 50 Recipes page, and five of them are open for a peek at the back. The rest of the stories, ingredients and video recipes are waiting inside the box.

Is it suitable for beginners?

Yes. The videos walk you through every step, so it works for first-time bakers and confident bakers alike.

Where do you deliver?

We currently deliver within the UK only.

How long does delivery take?

Standard delivery: 2–3 days (£4). Express delivery: 1 day (£7). Delivery times are estimates and start once your order has been dispatched.

Do you offer free delivery?

Yes – buy two boxes (one for you, one for the baker you love) and standard delivery is free.

Can I return my order?

Yes, within 14 days of delivery. See our Shipping & Returns page for details.

How can I contact you?

Email us at hello@merbacokitchen.com and we'll get back to you within 2 working days.